Privacy Policy

Effective Date: 04/07/2025

Click One MSP (“we”, “our”, “us”) is committed to protecting your privacy and maintaining the trust of our website visitors and clients. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or engage with our services.

1. Information We Collect

We may collect the following types of personal and technical information:

Contact Information: Name, email address, phone number, business name, job title.
Website Usage Data: IP address, browser type, device information, pages visited, time spent on site (via cookies and analytics tools).
Client Communications: Information you provide when filling out contact forms, booking consultations, or interacting with us via email or chat.

2. How We Use Your Information

We use your information to:

Respond to inquiries or service requests
Provide managed IT, cybersecurity, and support services
Improve our website and user experience
Send updates, service notifications, or marketing (only with your consent)
Comply with legal obligations and protect against fraud

3. Cookies and Tracking Technologies

Our website uses cookies and similar tools (e.g., Google Analytics) to understand how users interact with our site. This helps us improve performance, track usage, and deliver a better user experience.

You can control or disable cookies in your browser settings.

4. Sharing Your Information

We do not sell your personal data. We may share your information with trusted third-party service providers (e.g., hosting, email, analytics tools) strictly for the purpose of delivering our services.

We ensure all vendors comply with data protection standards.

5. Data Security

We implement technical and organizational measures to protect your data from unauthorized access, misuse, loss, or disclosure. These include firewalls, encryption, and secure data storage practices.

6. Your Rights (Under PIPEDA)

As a Canadian user, you have the right to:

Access the personal data we hold about you
Request corrections or deletion of your data
Withdraw consent to marketing or data collection
File a complaint with the Office of the Privacy Commissioner of Canada if needed

To make a request, please contact us at: [Insert Email Address]

7. External Links

Our website may include links to third-party websites. We are not responsible for their content or privacy practices. Please review their policies if you visit those sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top. Continued use of our site indicates your acceptance of any updates.

9. Contact Us

If you have questions about this policy or your personal data, please contact:

Click One MSP

Email: webmaster@clickonemsp.ca

Phone: +1 778 562 6930

Location: Vancouver, BC, Canada