Terms & Conditions

Effective Date: 04/07/2025

Welcome to Click One MSP. By accessing or using our website or services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Definitions

“Company”, “we”, “our”, or “us” refers to Click One MSP.
“Client”, “you”, or “your” refers to any individual or business using our website or services.
“Services” refers to our IT support, cybersecurity, managed services, consulting, and any related offerings.

2. Use of Website

By using our website, you agree to:

Use it only for lawful purposes
Not attempt to access restricted areas or interfere with site functionality
Not transmit any malware, spam, or harmful code

We reserve the right to limit or revoke access to the website at our sole discretion.

3. Services & Support

Click One MSP provides managed IT and cybersecurity services to small and medium-sized businesses.

Specific terms regarding service level agreements (SLAs), fees, response times, and deliverables are outlined in individual service contracts or proposals.

We reserve the right to modify or discontinue any service at any time, with or without notice.

4. Payments & Billing

Payment terms are defined in your service agreement or invoice. Late payments may incur penalties or result in suspension of services. All fees are listed in CAD unless otherwise noted.

5. Limitation of Liability

To the fullest extent permitted by law, Click One MSP is not liable for any indirect, incidental, or consequential damages, including but not limited to loss of data, loss of profits, or business interruption.

We are not responsible for third-party service failures, client negligence, or circumstances beyond our control.

6. Intellectual Property

All content on this website—including logos, branding, text, graphics, and software—is the property of Click One MSP or its licensors.

You may not copy, modify, or distribute our content without written permission.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of those sites. Use them at your own risk.

8. Confidentiality

We will not share your confidential business or personal information with third parties unless required by law or with your explicit consent, as outlined in our Privacy Policy.

9. Termination

We reserve the right to suspend or terminate access to our website or services if these Terms are violated. Any outstanding payments remain due upon termination.

10. Governing Law

These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada. Any disputes shall be resolved in the courts of British Columbia.

11. Changes to Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated “Effective Date.” Continued use of our site or services indicates your acceptance of the revised terms.

12. Contact Us

For questions about these Terms, please contact:

Click One MSP

📧 Sales: ca.sales@clickonemsp.com

📧 Support: ca.support@clickonemsp.com

📞 Phone: +1 778 562 6930

📍 Vancouver, BC, Canada